City&Me Privacy Policy

Last updated: April 18, 2023

This document defines the rights, obligations, relationship of the contracting parties, privacy policy regarding the use of the City and Me service by the users.

General information and conditions

City and Me as innovative application provides clear communication between the city and it’s citizens, encourage activism and action in the field of recycling, cycling, landscaping, as well as involve them in decision-making at the building and local community levels. The application is developed and operates within the City and Me doo Niš company.

By using City and Me doo Niš’s mobile application, you agree to the terms and conditions set forth below. Please read them carefully before using the application.

Use of the Application: City and Me doo Niš grants you a personal, non-transferable, and non-exclusive right to use the application for its intended purpose, subject to these terms and conditions. You are solely responsible for the data you enter into the application, and you agree to keep it accurate and confidential.

Availability of Services: Our mobile application is available for Android, iOS, and Huawei users. However, please note that City and Me doo Niš cannot guarantee uninterrupted availability of our services due to factors beyond our control, such as internet connectivity or device malfunctions. We reserve the right to temporarily restrict or terminate access to our website or mobile application for maintenance, modernization, or technical reasons. We will notify you promptly of any such interruptions through our communication channels.

User Conduct: You agree to use the application in compliance with all applicable laws and regulations. You will not use the application for any unlawful purpose or in any way that may damage, disable, overburden, or impair the application’s functionality. You will not attempt to gain unauthorized access to any portion of the application or to any data or information belonging to City and Me doo Niš or other users.

Intellectual Property: All intellectual property rights in the application and any content displayed or accessed through the application are owned by City and Me doo Niš or our licensors. You may not use, copy, modify, distribute, or create derivative works based on any part of the application or its content without our prior written consent.

Limitation of Liability: City and Me doo Niš shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the application, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if City and Me doo Niš have been advised of the possibility of such damages.

Termination: City and Me doo Niš reserves the right to terminate or suspend your access to the application at any time, with or without cause, and with or without notice.

Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which City and Me doo Niš is based, without giving effect to any principles of conflicts of law. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction for any disputes arising out of or related to these terms and conditions.

By using City and Me doo Niš’s mobile application, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you do not agree to these terms and conditions, please do not use the application.

Terms of use

City and Me doo Niš reserves the right to modify, amend, or supplement the Terms of Use at any time as deemed necessary.

Any changes to the Terms of Use will be effective upon being publicly announced on the website designated for the mobile application, which is managed by City and Me doo Niš.

Before registering and using the mobile application, every user must carefully read and understand the terms of use. By registering and filling in the required data, the user agrees to the terms and accepts them.

If any changes, additions, or deletions are made to the terms of use during the use of the mobile application, the user will be notified promptly. Continued use of the mobile application constitutes acceptance of the modified terms.

The terms of use of the application will be readily available to the user at any time while using the application.

Functionalities of the City and Me mobile application

The City and Me mobile application is designed for mobile phone users and contains the following functionalities for each user’s personal profile:

Home screen providing a quick overview of all mobile app functionalities and user achievements, including physical activity statistics (walking, cycling), the number of kilometers and steps completed, the total number of tokens earned with passivity for exchange for available awards, daily, monthly, and yearly data analysis, data related to assigned buildings (if applicable), and data related to trees earned through physical activities measured under the app.

The part related to assigned buildings (if applicable) provides users with all data related to the building where they live, including a communication channel to chat with the residential building manager. In this part, users can receive notifications, invitations to events, surveys from the building manager, and report problems in the building where they live.

City and Me website

The City and Me public website is intended to present the project and features of the City and Me mobile application. The website is based on a one-page design, with a section for a blog and a map displaying the trees planted under City and Me doo Niš. This data and content will be available on the public website,

Register and use the City and Me mobile application

The right to register as users of the mobile application has all natural persons with legal capacity, natural persons with limited business capacity or with deprived business capacity within the capacity they possess.

Individuals who have limited legal capacity or revoked legal capacity if they register to use the City and Me mobile application are considered to have their legal representative or guardian agree to the terms of use and upon successful registration fully accept the terms of use and the policy of privacy.

By using the City and Me mobile application, the user agrees and fully accepts the terms of use and privacy policy.

All personal data entered by the user when registering on the site and the application are stored in accordance with the provisions of the Law on Personal Data Protection of Republic of Serbia and are not disclosed to third parties.

Registration information required to use the City and Me mobile application: name and surname, city, and email of the user.

The user has data that he has to fill in as mandatory, and some as voluntary. Required data must be completed in order to be allowed to register to use the City and Me mobile application.

All data that users fill in during registration are collected and stored by City and Me doo Niš, will not be published and submitted to third parties except the competent authorities in a manner determined by the legal regulations in the Republic of Serbia. All data will be protected and stored in accordance with legal regulations.

City and Me doo Niš for City and Me public website and City and Me mobile application takes all protective measures for protection of users’ personal data in order to protect against the risk of unauthorized access and misuse.

The individual data of each user from the activities enabled through the mobile application City and Me, are collected only on his personal profile which the users themselves create with a email and password.

The data that every user of the City and Me mobile application can see on their user profile are total number of kilometers/steps traveled for the entire period of using the application – daily, monthly, or yearly (in %), earned City and Me tokens, data related to selected building – reported problems, surveys, notifications, invitations and tenants in the building. Also, the user will have information about possibilities to exchange tokens for goods under the application and can exchange tokens trough application.

During the operation of the City and Me mobile application, City and Me doo Niš reserves the right to notify users of any promotions related to the use of the application through the City and Me public website and mobile application. City and Me doo Niš may also offer certain gifts to users through promotional campaigns, which will be accompanied by specific rules.

By registering for the City and Me mobile application, users agree to receive information on any changes or news related to the application and its activities.

The City and Me public website will display a map featuring trees that have been earned through the application. The names of the most active members who have received trees will also be displayed on the map. Users agree to have their names displayed on the public website if they are among the most active members. However, all other personal data entered during registration will remain private and not be accessible to other users. City and Me doo Niš collect and stores only the number of kilometers traveled by each user, and does not retain any historical route data.

For the protection of personal data, users will have access only to the automatically calculated City and Me tokens, as City and Me doo Niš does not retain any movement path data.

The mobile application automatically collects the total number of kilometers or steps traveled by users’ activities and displays the corresponding number of City and Me tokens.

Download the City and Me mobile application

The mobile application is available on the Google Play Store for Android devices, the Apple Store for iOS devices, and the Huawei Gallery for Huawei devices. To download and install the app, users need a stable internet connection.

Data collection and accuracy

The user of the City and Me application agrees to use the City and Me mobile application at his own risk for the registration and sharing of personal data. The user is solely responsible for any information shared voluntarily. By accepting the terms of use, the user consents to the full moral, material, and criminal responsibility for their actions and confirms the accuracy of their personal data.

Google API Services User Data Policy

City and Me mobile application use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. 

Privacy policy and personal data protection

City and Me doo Niš guarantee the protection of personal data for all users of the City and Me mobile application in accordance with the provisions of the Law on Personal Data Protection of the Republic of Serbia.

All users are required to read the terms of use for the City and Me mobile application before registering to use it. By registering, users confirm that they understand the content and agree to the privacy policy. This privacy policy applies to the content of the City and Me doo Niš project’s public website, as well as the use of the City and Me mobile application.

Deleting data

All profiles created by users will be deactivated upon completion of the project, and the data will be protected in accordance with legislation.

When a profile is deactivated, the user will lose access to the mobile application. If the user voluntarily deactivates the mobile application from their mobile device and later wants to use it again, they will need to reactivate it using the same data from their initial profile creation.

Users can request the complete removal of their data from City and Me doo Niš servers by sending an email to Once the request is completed, the user’s data will be completely removed from our servers.

If a user contacts the City and Me doo Niš team to completely deactivate their account, they will need to create a new account with a new email address for future use of the mobile application.

Other rights and obligations for using the mobile application

As the holder of the City and Me project, City and Me doo Niš is responsible for the data listed on the public website and reserves the right to make changes, additions, or deletions as needed.

By registering for the City and Me mobile application and creating a profile to register activities for cycling and hiking, each user is considered to fully agree with the terms of use. This agreement constitutes a legally binding bilateral agreement between the two parties.

In case of disputes under this Agreement, the contracting parties will try to resolve the matter amicably with the representatives of both parties. If that is not possible, the court in Nis has jurisdiction. The court will consider the general conditions of use as an agreement concluded between the two parties. If the court considers any of the above points invalid, it will not affect the validity of any other points in these conditions, and they will remain in force.

Parents and guardians are responsible for informing their minor children about safe and responsible handling of personal data online. Minors may not provide personal information without the permission of their parents or guardians. City and Me doo Niš will never intentionally collect and process personal data from minors or forward it to a third party without the permission of the parent or guardian.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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